Receptionist Console

These videos contain the necessary information to help you utilize the functions of your Hosted UC Receptionist Client

Navigation

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Calling features

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Getting Started

Receptionist Console - Display Pane

Receptionist Console - Contacts Pane

Receptionist Console - Call Console

Group Setup/Management

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User Services

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Managing Calls

Receptionist Console - Placing Calls

Receptionist Console - Blind Transfer

Receptionist Console - Consultative Transfer

Receptionist Console - Conference Calls

Receptionist Console - Call Barge In

Call Features & Settings

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Features

Receptionist Console - Static Monitoring

Receptionist Console - Dynamic Monitoring

Receptionist Console - Understand Queued Calls

Receptionist Console - Adding Notes

Receptionist Console - Adding Speed Dial Contacts

Settings

Receptionist Console - Settings - General

Receptionist Console - Settings - Plug-ins

Receptionist Console - Applications

Receptionist Console - Services

Nodes

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Reports

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Navigating the Portal

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Group Services

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Webex Messaging

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Webex Calling

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Webex Settings

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Webex Meetings

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