Hosted IVR

These videos contain the necessary information to help you utilize the functions of Hosted IVR.

Navigation

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Calling features

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Getting Started

Hosted IVR - Creating a Task

Hosed IVR - Creating a Call Flow

Hosted IVR - Assigning Phone Numbers

Group Setup/Management

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User Services

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Managing Calls

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Call Features & Settings

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Features

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Settings

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Nodes

Hosted IVR - Nodes

Hosted IVR - The Data Store Node

Hosted IVR - Go To Node

Hosted IVR - Hangup Node

Hosted IVR - Record Node

Hosted IVR - Send Email

Hosted IVR - Set Voice

Hosted IVR - Transfer

Hosted IVR - Play Prompt

Hosted IVR - Modifying Prompt Scripts

Reports

Hosted IVR - Reports

Hosted IVR - Creating a Report

Navigating the Portal

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Group Services

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Webex Messaging

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Webex Calling

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Webex Settings

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Webex Meetings

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