Push to talk

This guide reviews push to talk in the end-user portal.

Title of the document

Introduction

The push-to-talk feature allows users to treat their desktop phones as either a one-way or two-way intercom. 

Push to talk

  1. From the user dashboard, locate and click on User Service Settings.
  2. Proceed to locate and click on Push to Talk

To configure push to talk:

  1. Click on the Settings icon within the Push to Talk table.

  1. To enable auto-answer, check the checkbox next to Auto Answer.
  2. Next, choose a Connection Type:
    One-way - The users you add to the allowed user’s list can chat with this person but only in one direction. With this option, the person you enable push-to-talk for cannot respond to the people in the allowed user’s list.
    Two-way - The users you add to the allowed user’s list can have a two-way conversation. With this option, the person you enable push-to-talk can respond to the people in the allowed user’s list.
  3. Choose your access lit from the drop-down menu
  4. Click Save.

To add users:

  1. Click on the Settings icon within the Users table.

  1. To add selected uses, go down the list and click on the corresponding numbers. These users will now move from the Available list to the Selected List.
  2. When complete, click the Save button.
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Title of the document

Introduction

The push-to-talk feature allows users to treat their desktop phones as either a one-way or two-way intercom. 

Push to talk

  1. From the user dashboard, locate and click on User Service Settings.
  2. Proceed to locate and click on Push to Talk

To configure push to talk:

  1. Click on the Settings icon within the Push to Talk table.

  1. To enable auto-answer, check the checkbox next to Auto Answer.
  2. Next, choose a Connection Type:
    One-way - The users you add to the allowed user’s list can chat with this person but only in one direction. With this option, the person you enable push-to-talk for cannot respond to the people in the allowed user’s list.
    Two-way - The users you add to the allowed user’s list can have a two-way conversation. With this option, the person you enable push-to-talk can respond to the people in the allowed user’s list.
  3. Choose your access lit from the drop-down menu
  4. Click Save.

To add users:

  1. Click on the Settings icon within the Users table.

  1. To add selected uses, go down the list and click on the corresponding numbers. These users will now move from the Available list to the Selected List.
  2. When complete, click the Save button.
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